GM - Connecticut
Job Description
Car Wash General Manager
This is Not your average desk job!
We are searching for a driven individual to lead our experienced team and utilize our industry leading technology to fulfill our mission of creating memorable GUEST moments that exceed expectations at each visit. Our General Manager will work hands-on with their tenured team to conduct business in an efficient and profitable manner, while intensifying GUEST satisfaction and loyalty by promoting a fun, interactive atmosphere. You will be responsible for a High Performing, Newly Renovated Facility that serves as a testing site for creative improvements to GUEST Services & innovative GUEST Experiences.
Compensation Plan
Base Salary
Operating Bonus paid Monthly
Profit Sharing Earnings beginning Day One
Health Benefits
Generous PTO
Tuition Reimbursement
Free Car Washes for your immediate family
Who we are looking for
A successful candidate would love working outdoors and will not be afraid of occasionally getting dirty to get the job done! You must have a strong mechanical aptitude or experience working with equipment/machinery. We expect you will share our passion for washing cars, creating memorable moments and our obsession with GUEST service!
General Manager Responsibilities:
- Open/Close and other daily operations
- Ensure output meets quality standards!
- Manage facility, chemistry, wash supplies and labor!
- Manage vendor relationships!
- Enforce strict safety guidelines and company standards.
- Lead marketing initiatives to drive revenue.
- Monitor equipment and ensure proper maintenance.
- Computer Experience – POS, Excel, E-mail, Text, etc.
- Organizing workflow by assigning responsibilities and preparing schedules
- Overseeing and coaching Associates to identify issues in efficiency and suggest improvements.
- Train new Associates on safe machinery use and follow procedures.
- Accurate reconciliation of all financials
- Disbursement of commissions and incentives
- Own GUEST issues, seek opportunities to improve GUEST service experiences and create engaged GUESTs.
- Set objectives and communicate them to Associates.
- Keep accurate records and document GUEST service actions and discussions.
- Inspect procedures of the entire cycle to ensure they are efficient.
General Manager Requirements:
- Outstanding communication skills- Bilingual (Spanish) a plus
- Excellent organizational and leadership skills
- Keen eye for detail
- Strong decision-making skills with results-driven approach
- Self-motivated and energetic
- Some College preferred
- 5-7 years of General Management experience strongly preferred.
- Business Unit P&L Responsibility experience preferred.
- Strong mechanical aptitude or experience preferred.
